Refund policy

At -Gradient., we strive to provide the best experience to our customers. However, please note that we do not offer cancellation, return, refund or replacement once the payment is made unless specified otherwise. We reserve the right to cancel any order at any time at our sole discretion, without prior notice, in cases including but not limited to policy violations, suspicious activity, or inventory issues.

Cancellation Policy

Once a payment is made through, it can be cancelled within 1 hour of purchase. Simply contact us at clubgradientindia@gmail.com

No Refund Policy:

a. We do not provide refunds for products or services purchased.
b. All sales made are considered final, and no refunds will be issued.

No Exchange Policy:

Our products are made on order so there will be no exchanges provided for any reason. (such as sizing issue we encourage you to go through the size chart before purchasing for best fitting)

Sizing:

 Please check our size charts before ordering for achieving the best fit. (Please note that sizes can be +/-0.5 inches)

Exceptional Circumstances:
a. In rare cases where there is a genuine error or technical issue resulting in an incorrect payment, please contact our customer support within 3 days from order delivery date for assistance.
b. We will review such cases on a discretionary basis and may provide a resolution at our sole discretion. c. In rare cases where one receives a damaged, wrong or missing products we will be willing to issue a replacement or refund according to our preference if only we are provided with the complete uncut unboxing video.
d. For any grievances, you can reach out to us via email at gradientclothes@gmail.com